Research
  • # UX AUDIT
  • # HEURISTICS
  • # USER FLOW
  • # ACCESSIBILITY
  • # ANALYTICS
  • # REPORT

"
Honestly we sat on rebranding for almost a year because every agency we talked to just wanted to hand us a logo file and disappear. Elysium actually asked why we were called Quper in the first place. That question changed the whole direction.
Ayan Chakraborty, Founder of Quper
Ayan Chakraborty
Founder, Quper
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Design Diagnostic

Find out exactly where users are dropping off, before you redesign

Before you commit to a redesign, it's worth knowing precisely what's broken. Our Design Diagnostic is a structured audit of your existing product or website against usability heuristics, accessibility basics, and conversion best practice — so every fix is backed by evidence, not opinion.

Design Diagnostic service preview
Ran design diagnostics for teams like

Service Overview

Before you commit to a redesign, it's worth knowing precisely what's broken. Our Design Diagnostic is a structured audit of your existing product or website against usability heuristics, accessibility basics, and conversion best practice.

Our Approach

We walk every core user flow the way a real customer would, flag friction points with screenshots and severity ratings, and cross-check findings against analytics where available so recommendations are grounded in evidence, not opinion.

Our Process

Ideation& Strategy
/001

We start every project by really getting to know your goals, who your audience is, and what the market looks like.

Wireframe& Prototype
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With some cool insights in hand, team gets together to toss around ideas and come up with fun concepts.

Execution& Deployment
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Once we pick a concept, we dive into the design phase, creating visuals, prototypes, and user experiences.

Release & Support
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Creating awesome, user-friendly websites that fit the brand and business needs. We'll keep things running ongoing support.

What's Included

You receive a written report ranking issues by impact and effort, a short list of quick wins you can ship this week, and a longer-term roadmap if a fuller redesign is warranted.

Heuristic evaluation
A full walkthrough against usability heuristics and accessibility basics.
Annotated screenshots
Every friction point marked directly on screen, with severity ratings.
Prioritized findings report
Issues ranked by impact and effort, so you know what to fix first.
Quick-win list
A short list of fixes your team can ship this week.
Analytics cross-check
Findings validated against your existing analytics and session data where available.
Roadmap recommendation
A longer-term plan if a fuller redesign is warranted.

Sprint Options

Two audit depths, depending on how much of your product needs a look. Both are one-time engagements, not monthly retainers.

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Focused
Pulse

A fast, focused audit for teams that need a clear read on their biggest usability risks.

What's included:
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    1 structured audit session covering your core flows
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    Heuristic and accessibility walkthrough
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    Annotated screenshots with severity ratings
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    Prioritized findings report
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    5-7 quick-win recommendations
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    Recorded walkthrough video
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    Source files and handoff notes
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Signature
Deep Dive

A comprehensive audit for teams preparing for a full redesign or a major release.

What's included:
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    2 structured audit sessions across product and marketing site
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    Full heuristic, accessibility, and conversion review
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    Annotated screenshots with severity ratings
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    Analytics and session recording cross-check
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    Prioritized findings report with quick wins and roadmap
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    Stakeholder readout call
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    Source files and full documentation

Why Elysium

We diagnose with evidence, not opinion.

A good audit tells you exactly what to fix and why, in language your own team can act on immediately.

Evidence over opinion
Every recommendation is grounded in heuristics, screenshots, and analytics, not personal taste.
Fast turnaround
You get a usable report in days, not months, so you can act while it's fresh.
Built to hand off
Findings are written so your existing designers and engineers can act on them directly.
Close to the fix
The same team can carry findings straight into a redesign or ongoing support engagement.

Tools and Workflow

The tools change. The standard doesn't. We use whatever helps us find the real problems faster and hand you a report your team can actually use.

Audit & Prototyping
Figma
Maze
Analytics & Behavior
Google Analytics
Hotjar
AI Research
Claude
ChatGPT
Collaboration
Notion
Loom
Google Meet
Slack

What Usually Comes Next

An audit tells you what's broken. Most teams then move straight into fixing it, we keep the same team close to the work.

Questions About Design Diagnostics

CTA Author Image
Shiva Bajpai
Founder & CEO, Elysium
Serving clients worldwide

Ready to collaborate? Tell us what you're building, we'll take it from there.